News from the Community Service Coordinator

Published on 30 March 2026

News from the Community Service Coordinator

Navigating Aged Care – Support & Helpful Resources

My Aged Care is the Australian Government’s main entry point for accessing aged care services. This can include help at home, support with daily tasks, or connecting to services such as the Commonwealth Home Support Programme (CHSP) and providers like Blue Care.

With recent updates to the aged care system, the aim is to improve how services are delivered and make support more tailored to individual needs. However, we understand these changes can sometimes create uncertainty — especially when planning ahead or supporting a loved one.

To help make things clearer, Aged Care Decisions (a free support service) also provides helpful guides:

Understanding contributions under the new Support at Home program:

https://agedcaredecisions.com.au/understanding-contributions-for-the-new-sah-program/

Fees and charges for residential and home care
https://agedcaredecisions.com.au/schedule-of-fees-and-charges-for-residential-and-home-care/

Support at Home program – care levels explained
https://agedcaredecisions.com.au/support-at-home-levels/#elementor-toc__heading-anchor-0

So, what should you do if you need support?

If you have questions or would like someone to walk through it with you, there are a few options:

  • Call My Aged Care on 1800 200 422
  • Visit the My Aged Care website
  • Speak with a local service provider
  • Or talk to Sandy Gurney, Community Service Coordinator (4656 8355)  Here in Murweh, Sandy can help make sense of the changes in a simple, practical way — whether it’s explaining what services are available, helping you understand the process, or sitting down together to go through paperwork. Support is available locally.

 

 

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